Partner

ServiceNow

Azure-ServiceNow integration for ITSM, GRC, and operational workflows — connecting cloud infrastructure management to enterprise service delivery.

Joint value proposition

Unified IT operations — Azure infrastructure managed through ServiceNow workflows with full compliance visibility.

ServiceNow provides the workflow platform. Proxima integrates it with your Azure environment so that infrastructure changes, incidents, and compliance events flow through a single pane of glass — with the audit trail regulated industries require.

What we deliver together

  • Azure-ServiceNow CMDB integration — automated discovery and mapping of Azure resources into ServiceNow's configuration management database
  • ITSM workflow automation — incident, change, and problem management connected to Azure Monitor alerts and Defender for Cloud findings
  • GRC and compliance — governance, risk, and compliance workflows that pull directly from Azure Policy and regulatory compliance dashboards
  • Cloud operations orchestration — ServiceNow Cloud Management for Azure provisioning, cost tracking, and lifecycle management

Industry focus

Where we deliver ServiceNow solutions

Financial Services

Change management and GRC workflows for SOC 2 and PCI-DSS compliant Azure environments.

Government

FedRAMP-aligned ITSM processes with full audit trail and automated compliance reporting.

Healthcare

HIPAA-compliant incident management and asset tracking across hybrid Azure infrastructure.

Reference delivery pattern

Azure-ServiceNow integration for a regulated enterprise cloud program

Integrated ServiceNow ITSM with a multi-subscription Azure Landing Zone — automating CMDB population via Azure Resource Graph, connecting Defender for Cloud alerts to incident workflows, and implementing change management gates for infrastructure-as-code deployments.

Built GRC dashboards that pull compliance state directly from Azure Policy, providing real-time visibility into regulatory posture across SOC 2, NIST, and internal control frameworks.

Change approval cycle reduced from 5 days to 4 hours. 100% CMDB accuracy for Azure resources. Zero audit findings related to change management.

Ready to unify your cloud operations?

Talk to an architect about integrating Azure with your ServiceNow environment.

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